What people say about us:

The Service is excellent. I can’t fault it. Long may it continue!

Service User Survey September 2020

You were really great with him when he needed your help, thank you all

Service Users sister 2020

He couldn’t have stayed at home without the care of Lumley staff

Service Users Daughters 2020

I’ve worked for orchard home care for 3 years now in that time I’ve have worked as a carer caring for clients in their own homes I progressed to a senior position which was great gave me the opportunity to learn the rotas and on call system I have now progressed even further in the company within 3 short years I am not the training officer and care coordinator I feel proud to be given the chance to do this

Gemma, coordinator

Fun and friendly place to work, all the staff are dedicated and hardworking providing an excellent person centred service. I would highly recommend Orchard Home Care Services both as an employer and care provider

Kimberly, previous employee 2020

Fantastic support from the office staff. All training was provided which made me feel confident starting in the care sector

New starter 2020 - Heather Robb 2020

When I started Orchard Home Service Ltd, I felt very welcomed by management and the friendly team of staff. I’ve been very well supported throughout and found the company well organised

New starter - Vicky Morris 2020

I can’t fault the service I get.

Service User Survey May 2023

Perfect service, can’t think of anything needing to be improved.

Service User Survey May 2023

This is a service of excellent standard. I would not change anything.

Service User Survey May 2023

15 years of care, patience and kindness given to my Mam. Thank you so much to all the carers, you truly do an amazing job. (Google Review Service Users Daughter 2020)

(Google Review Service Users Daughter 2020)

We want to say a heartfelt thank you to the brilliant carers at Orchard Homecare and to all who have supported them to provide the best possible care for our Mam – EB. Such lovely, dedicated ladies who looked after her so well through a long illness. You provided the lifeline which allowed us to keep our much loved Mam at home with us You are amazing!

Much love From her daughters L and W

Google Review

I couldn’t ask for a better company
My mother has became more unwell over the Xmas period and had I am currently suffering with cancer and unable to support her from the moment of asking how care I could get care in when I called on boxing day the we’re happy to help and help get care in for my mother the same day the care plan was produced bespoke to my mums needs they also arrange for care connect and everything was in place within 24hr

Google Review 2024

Since joining the organisation as their Manager I have witnessed outstanding care and commitment from the staff. The dedication of the office staff is second to none and the director, Joe truly cares about his staff and clients welfare. Best decision I ever made was joining the Orchard Family.

Charlotte Patterson (Registered Manager)