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Where We Operate
Assessing your needs
Private Contract Services
Objectives, Rights & Responsibilities
Safeguarding and Protection
Cash Handling Policy
Complaints and Compliments Procedure
The right of a Service User to be left alone undisturbed whenever they wish.
The understanding of a Service User’s needs and treating them with respect.
Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.
Giving a Service User the opportunity to select for themselves from a range of alternative options.
Keeping all basic human rights available to the Service User.
Enabling the Service User to realise their own aims and helping them to achieve these goals in all aspects of daily living.
Ensure quality care is delivered by providing and maintaining high standards.
Ensure Service User information is kept confidential and secure at all times in accordance with the Data Protection Act.
Equality & Diversity
Show the Service User & family/representatives respect at all times regardless of race, sexual orientation, cultural/religious beliefs, disability, gender, age and human rights.