Our Committment

We promise that we will prioritise:

Privacy

The right of a Service User to be left alone undisturbed whenever they wish.

Dignity

The understanding of a Service User’s needs and treating them with respect.

Independence

Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.

Choice

Giving a Service User the opportunity to select for themselves from a range of alternative options.

Rights

Keeping all basic human rights available to the Service User.

Fulfillment

Enabling the Service User to realise their own aims and helping them to achieve these goals in all aspects of daily living.

Quality

Ensure quality care is delivered by providing and maintaining high standards.

Confidentiality

Ensure Service User information is kept confidential and secure at all times in accordance with the Data Protection Act.

Equality & Diversity

Show the Service User & family/representatives respect at all times regardless of race, sexual orientation, cultural/religious beliefs, disability, gender, age and human rights.