Our Committment
We promise that we will prioritise:
Privacy
The right of a Service User to be left alone undisturbed whenever they wish.
Dignity
The understanding of a Service User’s needs and treating them with respect.
Independence
Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.
Choice
Giving a Service User the opportunity to select for themselves from a range of alternative options.
Rights
Keeping all basic human rights available to the Service User.
Fulfillment
Enabling the Service User to realise their own aims and helping them to achieve these goals in all aspects of daily living.
Quality
Ensure quality care is delivered by providing and maintaining high standards.
Confidentiality
Ensure Service User information is kept confidential and secure at all times in accordance with the Data Protection Act.
Equality & Diversity
Show the Service User & family/representatives respect at all times regardless of race, sexual orientation, cultural/religious beliefs, disability, gender, age and human rights.