What your care worker will do:

  • Arrive at the pre-arranged time on each visit
  • Wear an identification badge at all times
  • Provide you with the contracted hours as stated in your care plan
  • Carry various equipment to assist with health & safety in your home
  • Assist with your medication ONLY when authorised by the Manager
  • Require your signature on completion of visits
  • Require you to sign a cash booklet if your money is handled
  • Return receipts for shopping to you

What your care worker will NOT be able to do:

  • Carry out any duties other than those contracted for
  • Smoke or consume alcohol in your home
  • Enter your home in your absence
  • Receive cash gifts, gratuities or bequests from you or your family and friends under any circumstances
  • Take cash or valuables belonging to you to his/her home for safekeeping
  • Be a signatory to a will or sign legal documents on your behalf
  • Carry out nursing duties e.g. Injections, sterile dressings, administration of controlled drugs etc
  • Borrow money from you or your family
  • Sell or dispose of any goods which belong to you or your family
  • Sell goods to you
  • Take any unauthorised persons into your home e.g. children
  • Withdraw money from your bank account using your pin number